Terms of Service

These Terms of Service govern your access to and use of Launch Platform, including our website, dashboard, AI generation tools, hosted landing pages, custom domain features, upload system, forms, analytics, recommendations, marketing kit features, paid plans, and related services.

By creating an account, generating a launch, publishing a page, connecting a domain, submitting payment, or otherwise using the service, you agree to these Terms. If you do not agree, do not use Launch Platform.

You must be at least 18 years old and able to enter into a binding agreement to use Launch Platform. If you use the service on behalf of a company or team, you represent that you have authority to bind that organization to these Terms.

You are responsible for providing accurate account information, keeping your login method secure, and all activity under your account. You must promptly notify us at support@launchplatform.app if you suspect unauthorized access.

We may require email authentication, OAuth login, magic links, bot checks, rate limits, or other security controls to protect the service.

Launch Platform helps founders and teams create and improve launch assets. Features may include:

• AI landing page generation and structured page editing.
• Hosted launch pages and custom domain support.
• Screenshots, logo, SVG, and product asset uploads.
• Waitlist, contact, newsletter, and demo request forms.
• Launch analytics, UTM tracking, conversion metrics, and source reporting.
• AI marketing kits, SEO suggestions, launch recommendations, and readiness scores.
• Paid one-time launch credits, Pro launch features, exports, and recurring analytics extensions.

The service may evolve over time. We may add, change, limit, or remove features where needed for product quality, security, operational reasons, legal compliance, or business changes.

Launch Platform may offer free previews, one-time launch credits, Pro launch upgrades, and recurring per-launch analytics subscriptions. Plan details, prices, limits, upload quotas, generation limits, analytics retention, export access, custom domain access, and included features are shown on the pricing page or checkout flow.

Paid features are unlocked through server-side entitlements. A visible UI state does not guarantee access if payment, subscription, plan limits, or abuse checks fail.

Free preview features are limited and may include daily generation limits, reduced output, watermarks, upload limits, analytics previews, and restricted publishing or export capabilities. Free previews are intended for evaluation, not repeated production use.

We may restrict, throttle, or block free preview usage that appears automated, abusive, excessive, or intended to bypass paid limits.

Payments are processed by Stripe or another payment processor. By purchasing a plan or subscription, you authorize the payment processor to charge the payment method you provide according to the selected plan.

One-time launch credits may grant access to a specific launch and its feature set after successful generation or upgrade. Recurring analytics subscriptions apply to the selected launch shown in checkout and renew automatically until canceled, unless the checkout flow states otherwise. You can cancel subscriptions through the billing portal where available. Cancellation stops future renewals but does not automatically refund past charges.

Refunds are handled case by case unless required by applicable law. If you believe a charge was made in error, contact support@launchplatform.app. EU consumer rules, withdrawal rights, and digital content exceptions may apply depending on your status, location, and whether performance began with your consent.

AI-generated names, taglines, page copy, landing page configuration, marketing kit content, SEO suggestions, recommendations, and strategy notes may be inaccurate, incomplete, outdated, offensive, similar to third-party content, or unsuitable for your business. You must review, edit, and approve all outputs before publishing or using them.

Launch Platform does not guarantee that AI outputs will improve rankings, conversion rates, revenue, Product Hunt performance, fundraising outcomes, legal compliance, or business results. AI features are tools for drafting and analysis, not professional legal, financial, tax, medical, compliance, or investment advice.

You are responsible for:

• Reviewing all AI outputs before publishing or using them.
• Ensuring published claims, pricing, testimonials, screenshots, and marketing content are accurate and lawful.
• Obtaining rights and permissions for uploaded content, logos, screenshots, and third-party materials.
• Complying with privacy, marketing, consumer, tax, advertising, sector-specific, and data protection laws.
• Maintaining backups of important content, leads, and exports.
• Using the service within your plan limits and without bypassing security or entitlement controls.

You retain ownership of the startup ideas, text, screenshots, logos, images, SVG files, assets, form fields, marketing copy, and other content you upload, create, or publish through Launch Platform. You grant us a limited license to host, store, process, display, transmit, and modify that content only as needed to provide and improve the service, secure the platform, and support your requested features.

You represent that you have all rights, permissions, consents, and lawful bases needed to upload, process, publish, and use your content. You remain responsible for published landing pages, custom domain pages, claims about your product, use of third-party marks, and any personal data included in your content.

If you publish a landing page, the page may be publicly accessible through a Launch Platform hosted URL, a connected custom domain, or both. You are responsible for reviewing page content, form fields, SEO metadata, pricing claims, disclaimers, and uploaded assets before publication.

Custom domain support may require DNS configuration, verification, SSL setup, and entitlement checks. We may disable or remove a custom domain if it is not verified, violates these Terms, infringes rights, creates security risk, or is associated with prohibited activity.

Launch Platform can collect waitlist, contact, newsletter, and demo request submissions from public pages. You are responsible for how you use, export, contact, delete, and otherwise process those leads. You must comply with privacy, data protection, ePrivacy, anti-spam, marketing, and consumer protection laws that apply to your use of form submissions.

Do not use Launch Platform to collect sensitive personal data unless you have a lawful basis, appropriate notices, and required safeguards.

You may not use Launch Platform to create, host, promote, collect leads for, or distribute content or activity involving:

• Illegal content, unlawful products, fraud, scams, deceptive offers, or misleading business practices.
• Malware, phishing, credential harvesting, security attacks, or attempts to bypass authentication, rate limits, billing, or entitlement checks.
• Spam, unsolicited messaging, fake waitlists, bot traffic, abusive automation, or lead collection without lawful basis.
• Impersonation, false affiliation, fake endorsements, deceptive testimonials, or confusing use of third-party brands.
• Content that infringes intellectual property, privacy, publicity, confidentiality, or other third-party rights.
• Hate, harassment, threats, violence, exploitation, or content targeting people based on protected characteristics.
• Adult, sexually explicit, exploitative, or other high-risk content that may violate payment processor or platform rules.
• Regulated, restricted, or high-risk products such as financial, medical, gambling, weapons, controlled substances, or legal services unless explicitly approved and lawful.
• Prompt injection, attempts to extract system prompts, attempts to expose secrets, or use of AI features to generate harmful or policy-violating content.

We may investigate, suspend, remove, disable, or report content or accounts that we believe violate these Terms, create legal or security risk, or may harm users, visitors, payment processors, infrastructure providers, or the public.

You may not use Launch Platform for products, services, businesses, or transactions prohibited or restricted by Stripe, our payment processor, card networks, or applicable payment rules. We may deny checkout, cancel entitlements, suspend accounts, or remove launches if payment processor rules require it or if a launch creates elevated chargeback, fraud, compliance, or reputational risk.

We aim to keep Launch Platform fast and reliable, but we do not guarantee uninterrupted availability. The service may be unavailable because of maintenance, infrastructure outages, third-party provider issues, DNS/SSL propagation, AI provider failures, security incidents, network problems, or other events outside our control.

Launch Platform may include beta, early access, experimental, or MVP-stage features. These features may change, fail, produce incomplete results, have limited support, or be discontinued. You should keep your own backups of important launch content, exported leads, and business-critical assets.

Launch Platform, including the software, interface, templates, components, design system, branding, analytics system, recommendation engine, documentation, and underlying technology, is owned by us or our licensors and is protected by intellectual property laws. These Terms do not transfer ownership of the service to you.

You may not copy, reverse engineer, resell, sublicense, scrape, interfere with, or use the service to build a competing product except as allowed by law or expressly authorized in writing.

Subject to your compliance with these Terms and payment of applicable fees, you may use the AI-generated outputs produced for your account for your business purposes. This includes generated landing page copy, marketing content, and launch materials. You are responsible for checking whether outputs infringe third-party rights, require licenses, contain factual errors, or need legal/compliance review.

We may use aggregated, de-identified, or anonymized usage information to improve the service, monitor performance, and develop analytics or recommendation features, provided it does not identify you or your visitors.

We may suspend or terminate access to all or part of the service if you violate these Terms, fail to pay, exceed plan limits, create security risk, misuse AI or uploads, infringe rights, violate payment processor rules, or use the platform for prohibited activity. You may stop using the service at any time.

After termination, published pages, custom domains, analytics collection, exports, and access to stored data may be disabled. Some records may be retained where necessary for legal, security, payment, accounting, or abuse-prevention reasons.

To the maximum extent permitted by law, Launch Platform and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, business interruption, ranking losses, conversion losses, or failed launches.

To the maximum extent permitted by law, our total liability for claims relating to the service will not exceed the amount you paid to Launch Platform for the service giving rise to the claim in the three months before the event giving rise to liability, or USD 100 if no payment was made.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Launch Platform and its operators from claims, damages, liabilities, costs, and expenses arising from your content, published pages, custom domains, lead processing, payment processor violations, breach of these Terms, misuse of the service, or violation of law or third-party rights.

We may update the service and these Terms from time to time. If changes are material, we will take reasonable steps to notify users through the product, email, or another appropriate channel. Continued use of the service after changes become effective means you accept the updated Terms.

The final governing law, venue, and dispute resolution wording should be confirmed by the founder and qualified counsel before public launch. Because Launch Platform is intended as an EU/Croatian SaaS MVP, Croatia/EU law may be relevant, but the final clause depends on the operator's legal entity, customer base, and consumer/commercial sales model.

Questions about these Terms can be sent to support@launchplatform.app.